Your Personal Information - General Data Protection Regulation (GDPR)
Therapist’s Name Kerry Knight
Telephone No: 07425 352481
Email Address: info@simplytheway.co.uk
Data Controller Contact Details: same as therapist details
The Purpose of Processing Client Data- I hold and use client data in order to provide you with the best possible treatment options, support, and advice for your Treatment. Treatment will be covered under the specific therapy you have selected and purchased - Reiki therapy.
Lawful Basis for Holding and Using Client Information -I retain your information in order to provide you with the most appropriate treatment options and advice.
As I hold special category data (i.e., health related information), the ‘Additional Condition’ under which I hold and use this information, is for me to fulfil my role as a health care practitioner bound under strict Confidentiality and the codes of Practice and Ethics for all organisations, I am a member of.
The Information I Hold and What I Do with It- In order to give professional treatments, I will need to gather and keep potentially sensitive information about your health. I will only use this for your treatments:
I will NOT share your information with anyone else. I may contact you by email/phone/text in relation to:
Appointment times, any relevant therapy information or information related to your health.
Protecting Your Personal Data- I am committed to ensuring that your personal data is secure. In order to prevent unauthorised access or disclosure, I have put in place appropriate technical, physical, and managerial procedures to safeguard and secure the information we collect from you.
Your Rights GDPR gives you the following rights:
the right to be informed: to know how your information will be held and used.
the right of access: to see your therapist’s records of your personal information, so you know what is held about you and can verify it.
the right to rectification: to tell your therapist to make changes to your personal information if it is incorrect or incomplete.
the right to erasure: for you to request your therapist to erase any information they hold about you.
the right to restrict processing of personal data: you have the right to request limits on how your therapist uses your personal information.
the right to data portability: under certain circumstances you can request a copy of personal information held electronically so you can reuse it in other systems.
the right to object: to be able to tell your therapist you don’t want them to use certain parts of your information, or only to use it for certain purposes.
rights in relation to automated decision-making and profiling
the right to lodge a complaint with the information commissioner’s office: if you feel your details are not correct, if they are not being used in a way that you have given permission for, or if they are being stored when they don’t have to be.
Full details of your rights can be found at https://ico.org.uk/for-organisations/guide-to-the-general-data-protection-regulation-gdpr/individual-rights/. If you wish to exercise any of these rights, please use the contact details given above. If you are dissatisfied with the response you can complain to the Information Commissioner's Office; their contact details are at www.ico.org.uk
Practitioner’s Rights- Your therapist has to keep the records of your treatment for a certain period as described above, which may mean that even if you ask them to erase any details about you, they might have to keep these details until after that period has passed. Your therapist can move records between their computers and IT systems, as long as your details are protected from being seen by others without your permission.
Note: for children under 16 a parental or guardian signature is required